How a small accounting firm saved 4 hours per tax return with AI
An AI assistant now tracks every client tax document and drafts the follow-up. That saves 4 hours per tax return, time staff now spend advising clients.
- 4 hours
- saved per tax return, now spent advising clients
- 11
- forms found automatically in one 72-page upload
- 31 → 19
- items on one client’s follow-up request
- 0
- emails sent without a person
The project in brief
- The problem
Every season, staff retyped document lists from last year’s return and tracked what was missing from memory.
- What we built
An assistant that builds the checklist, reads and matches every document, and drafts the follow-up.
- The result
4 hours saved per tax return, so staff can focus on advising clients. Every email is still sent by a person.
How it works
Before and after
- The checklistBefore
Retyped by hand for every client
AfterBuilt automatically and checked against the return’s own totals
- A 72-page uploadBefore
Paged through by eye
AfterSplit into its 11 documents, each one matched
- The follow-up emailBefore
Written from scratch each round
AfterDrafted in one click, with one request cut from 31 items to 19
- What’s still missingBefore
Someone’s memory
AfterA live list for every client
People stay in control
- A person sends every email. The assistant can’t.
- Client data stays on the firm’s own computers.
- Uncertain matches go to a person, with a record of who decided.
Could this work for you?
Any business that collects paperwork and chases what’s missing: mortgage brokers, insurance agencies, property managers, law offices.
What task keeps landing back on your desk?
Tell us about it. We’ll start with a short conversation to see whether there’s a useful project.